1. Introduction
Allfinno Capital Solutions values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
2. What Information We Collect
- Personal Information: Full name, email address, phone number, company name, job title, and communication records.
- Financial Information: Transaction history, account details, and service-related financial data (for debt collection services).
- Technical Data: IP address, browser type, device information, referral source, and site usage patterns via cookies and analytics tools.
- Communication Data: Emails, call records, chat interactions, and messages through our contact forms or telecalling services.
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your queries and support requests
- To provide debt recovery and telecalling services efficiently
- To process transactions and service agreements
- To improve our website and services through analytics
- To send you updates, newsletters, and relevant service information (you may opt-out)
4. Legal Basis for Processing
We collect and process personal data based on the following legal grounds:
- Consent provided by the user
- Fulfillment of a contract or service request
- Compliance with legal obligations
- Legitimate interests of Allfinno Capital Solutions (e.g., service improvement, fraud prevention)
5. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share your data with:
- Trusted service providers under confidentiality agreements
- Government or regulatory authorities if required by law
- Third-party payment processors or communication platforms
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can disable cookies in your browser settings, but this may limit certain site functionalities.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
8. Data Security
Your data is protected with appropriate technical and organizational measures, including SSL encryption, secure servers, firewalls, and restricted access controls to prevent unauthorized access or data breaches.
9. Your Rights
- Right to access, correct, or delete your data
- Right to withdraw consent at any time
- Right to data portability and object to data processing
- Right to lodge a complaint with a data protection authority
You can exercise your rights by contacting us at business@allfinno.com.
10. International Data Transfers
If your data is transferred outside your country of residence, we ensure such transfers comply with data protection laws by using contractual safeguards and secure practices.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
12. Changes to This Policy
This Privacy Policy may be updated from time to time. We will post changes on this page with the effective date. We encourage users to review this policy periodically.
13. Contact Information
For questions, concerns, or requests regarding your personal data or this policy, contact us at:
Email: business@allfinno.com
Phone: +91-XXXXXXXXXX
Address: Allfinno Capital Solutions, 862, Prabhat Arcade, 3rd Floor, 80 Feet Rd, 8th Block Opp: Koramangala Indoor Stadium Back Gate, Bengaluru, Karnataka 560095